Most people probably remember their grade-school English teachers stating well-written papers should answer the five Ws: who, what, when, where and why. The same questions are just as relevant when building a new home; an exciting process, but one that can be challenging.
To ensure each buyer has the best-possible experience, Grenadier Homes suggests taking a new and closer look at the five Ws.
This question isn’t necessarily as easy as it sounds. Unless the buyer already knows his or her perfect location, finding just the right spot can be difficult.
“So many things can affect where you build. Some are seemingly insignificant but make a big difference,” notes Teri Wilber, customer experience coordinator at Grenadier Homes. “For instance, do you travel a lot? If so, you might want to consider building in a neighborhood with a homeowner’s association that maintains the yards. These homes can be ideal for people who do a lot of traveling and need a lock-and-leave lifestyle.”
Wilber says that a buyer’s day-to-day needs are equally important. A buyer with children might need a larger yard for them to play in, located in a good school district with easy access to playgrounds, parks and other recreational facilities. The location also might affect the buyer’s daily routine – depending on how close or far it is from school, work or entertainment options and what the traffic patterns generally look like.
“Another major consideration is finances,” adds Wilber. “As a buyer, ask yourself what you can realistically afford. Your down payment, property taxes, home owner’s insurance and closing costs should be factored in.”
Select a reputable builder who stands by his or her work and has a good reputation. Most homebuilders have web sites – read the online comments from customers. Talk to homeowners in the community for first-hand accounts of their experiences with the builder. Then check out the Better Business Bureau website.
Get to know and develop a good relationship with the community’s sales counselor. Sales counselors are very familiar with the area and can provide information on nearby schools, hospitals, retail options and entertainment venues. They also can provide introductions to other homeowners in the community.
Once the buyer has selected the site and builder, it’s time to sign on the dotted line. Go over the contract carefully with the new home sales counselor. Buyers need to understand their contractual obligations, including any deadlines for making selections, providing a prequalification letter, etc. Many variables such as inclement weather, material and trade availability, and design complexity can affect the time it takes to complete the home. Buyers should ask new home sales counselors for an approximate timeframe for completion and request frequent communication from them on progress, closing dates and other important deadlines. Use one calendar to keep track of all deadlines.
Buyers may look at the model home and decide that’s exactly what they wanted. Before finalizing, buyers should find out if all of the amenities shown are standard or if they’re optional upgrades. This will help buyers get the results they want without unexpected cost.
“Whoever is writing the contract should be familiar enough with the model home to tell the buyer what’s included and what’s optional. A list of standard amenities should be included as well. If there isn’t one or you’re unsure of something, ask. Don’t assume,” notes Anthony Natale, co-founder of Grenadier Homes.
Buyers should also go over the material selection sheets carefully and know them inside and out. Many builders have designers who can help with this.
Building a home is a significant investment of money, time and emotion. Buyers want quality, energy-efficient homes that are built within the timeframe and budget – homes with lower utility costs that won’t need constant remodeling. Homes they can be proud of and live in comfortably for many years to come.
“We want to offer superior quality and value to our customers. Building a home is a big decision and major investment,” says John Egnatis, co-founder of Grenadier Homes. “It’s important that the customer has a positive experience during the entire process, and we work hard to meet that goal.”
Grenadier Homes designs and builds semi-custom and custom single-family homes, patio homes and town homes throughout the Dallas/Fort Worth Metroplex. For more information, visit www.grenadierhomes.com.